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Borys Ulanenko
CEO of ArmsLength AI
![TP Documentation for Intercompany Services [2025]: LVAS to High-Value](/_next/image?url=%2Fimages%2Fblog%2Fdocumentation-for-services%2Fdocumentation-for-services.jpg&w=3840&q=75)
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Documenting intercompany services requires demonstrating four elements: (1) services were actually rendered, (2) they provide real benefit to the recipient, (3) the charge is arm's length, and (4) appropriate cost allocation methods are applied. For low-value-adding services (LVAS), the OECD's simplified approach uses a fixed cost + 5% markup, reducing the need for detailed benchmarking—though adoption varies by jurisdiction. For high-value services—R&D, strategic management, specialized technical work—full arm's-length pricing and robust documentation are required.
The benefit test is foundational: ask whether an independent party in comparable circumstances would pay for the service. If the answer is no—because the activity merely duplicates what the recipient already does or benefits only the parent as shareholder—the charge fails the arm's length standard.
Under OECD Guidelines ¶7.6, an intra-group service is recognized only if it provides independent value to the recipient. The key question: would a stand-alone company in the same situation pay for this service—or perform it internally?
The activity must enhance or maintain the recipient's business position. If no independent party would pay for it, "the activity ordinarily should not be considered an intra-group service" (OECD ¶7.6).
Examples of services meeting the benefit test:
Examples failing the benefit test:
US Reg. §1.482-9(l)(3) sets out the benefit test for controlled services transactions. The IRS may allocate income to reflect arm's-length charges for services that benefit members of the controlled group. Key principles:
Documentation Requirement: In practice, auditors expect evidence of service rendition and benefit. In the US, contemporaneous documentation is central to penalty protection under Treas. Reg. §1.6662-6—documentation must generally exist by the return filing date and be provided within 30 days of IRS request.
The OECD provides an elective simplified approach for pricing routine, supportive intra-group services (OECD ¶7.45-7.65). This approach reduces compliance burdens but is subject to local country acceptance and specific qualifying conditions. LVAS are services that are:
| Category | Examples |
|---|---|
| Accounting & Finance | Basic bookkeeping, accounts payable/receivable, routine reporting |
| Human Resources | Payroll processing, benefits administration, recruiting support |
| IT Support | Helpdesk, basic maintenance, software license administration |
| General Administration | Facilities management, travel booking, administrative support |
| Legal | Routine contract review (not specialized litigation or IP) |
The simplified approach explicitly excludes services that are core or value-creating:
| Excluded Category | Rationale |
|---|---|
| Manufacturing/Production | Core business activity |
| Research & Development | Involves unique intangibles and significant risk |
| Distribution/Sales/Marketing | Core revenue-generating function |
| Finance/Treasury Operations | Significant risk management |
| Senior Management (beyond routine admin) | Strategic decision-making |
| Purchasing of Raw Materials | Core to production |
| Insurance/Extraction/Mining | Significant risk or unique value |
Common Mistake: Applying the LVAS 5% markup to services that involve core activities or significant risks (e.g., R&D, finance). This can backfire if tax authorities deem the service outside the simplified approach conditions—resulting in adjustments and potential penalties.
For qualifying LVAS under the OECD simplified approach, the arm's-length charge is determined by:
The 5% markup is specified by the OECD—detailed benchmarking is not required to justify it, though local country acceptance of the approach varies.
Though simplified, documentation is still required:
| Element | What to Document |
|---|---|
| Service Categories | List of services provided and why each meets LVAS definition |
| Beneficiaries | Which entities received each service |
| Business Rationale | Expected benefits for each recipient |
| Allocation Keys | Method used (headcount, usage, etc.) and why it reflects benefit |
| 5% Markup | Calculation showing cost pools and markup application |
| Agreements | Written service agreements or internal memos |
Adoption of the OECD's simplified approach varies significantly. Always verify current local rules:
| Jurisdiction | Status | Key Points |
|---|---|---|
| OECD | 5% markup specified | The baseline simplified approach; subject to conditions in ¶7.45-7.65 |
| UK | OECD-aligned approach available | Generally follows OECD framework; subject to facts and HMRC guidance |
| Germany | OECD-aligned approach available | Per OECD country profile; benefit test and proper delineation remain essential |
| Australia | Administrative simplifications | ATO provides simplified record-keeping options (PCG 2017/2); not a literal safe harbour |
| India | Safe harbour for LVAS receipt | 5% markup cap; capped at INR 10 crore total (including markup); cost pooling rules apply; excludes shareholder/duplicate costs |
| US | No OECD LVAS regime | Services Cost Method (SCM) permits charging at cost (effectively 0% markup) for covered services; SCM qualification rules apply |
| EU (general) | Guidance, not binding rule | EU JTPF notes markups often 3-10% (~5% common) as practice guidance, not harmonized law |
Country Profiles: The OECD Transfer Pricing Country Profiles are the authoritative source for whether a jurisdiction accepts the simplified approach. Verify before applying.
Services that don't qualify for the LVAS simplified approach require comprehensive documentation and full arm's-length analysis—often including benchmarking, unless reliable CUP or other direct pricing evidence exists.
For high-value services, documentation must include:
1. Detailed Service Description
2. Functional Analysis
3. Benefit Demonstration
4. Pricing Methodology
5. Supporting Evidence
| Method | When Appropriate |
|---|---|
| CUP | Identical services sold to/by unrelated parties |
| Cost Plus | Cost of providing service + arm's length markup |
| TNMM | Testing net margin against comparable service providers |
US SCM Note: The US Services Cost Method (SCM) applies only to "covered services" meeting specific qualification rules. SCM permits charging at cost (effectively 0% markup) and is not generally suitable for high-value or intangible-driven services where the provider contributes significant risks or unique value.
This is one of the most scrutinized areas in transfer pricing. The OECD requires distinguishing between:
| Category | Definition | Chargeable? |
|---|---|---|
| Management Services | Activities benefiting subsidiary operations | ✅ Yes |
| Shareholder Activities | Activities for parent's ownership interest | ❌ No |
Shareholder activities are undertaken by a parent "solely because of its ownership interest" (OECD ¶7.9). These costs generally must be borne by the shareholder—not charged to subsidiaries. Dual-benefit situations (where an activity benefits both shareholder and subsidiary) require careful delineation.
Examples of non-chargeable shareholder costs:
Activities performed for operational benefit to subsidiaries are chargeable:
The Key Test: If the parent's activities go beyond mere ownership and address the subsidiary's own business needs—and an independent firm would pay for similar services—they are chargeable management services.
Indian tax authorities are particularly strict on management service charges:
When one service provider supplies multiple group members, costs must be allocated objectively.
| Approach | Description | Best For |
|---|---|---|
| Direct Allocation | Charge costs directly to actual recipient | Identifiable project-specific work |
| Indirect/Pooled Allocation | Share costs using allocation key | Shared services benefiting multiple entities |
| Key | Use Case | Rationale |
|---|---|---|
| Headcount | HR services, general admin | More employees = more benefit |
| Revenue | Marketing, sales support | Revenue-driven benefit |
| Usage Statistics | IT helpdesk, software licenses | Actual utilization |
| Transaction Volume | Procurement, order processing | Activity-based benefit |
| Asset Values | Insurance, property management | Asset exposure |
| FTEs Served | Training programs | Personnel-based benefit |
Audit Risk: Switching allocation keys year-to-year without documented rationale creates significant compliance risk. Tax authorities expect stable, justified methodologies.
Formal service agreements are strongly recommended to support intercompany charges—though their absence is not automatically fatal (EU JTPF guidance notes written agreements may not always be available and shouldn't be the sole deciding factor). Ensure consistency between any agreements and actual conduct. Structure agreements to include:
| Element | Description |
|---|---|
| Parties | All entities involved |
| Scope of Services | Detailed description of services covered |
| Pricing Mechanism | "Cost plus 5%" or "based on annual allocation" |
| Allocation Method | How costs are distributed if multiple recipients |
| Payment Terms | Timing and currency |
| Term and Termination | Duration and renewal conditions |
| Responsibilities | What each party commits to provide |
Problem: Charging fees without justification that the service benefited the recipient—e.g., billing for "management" with no documented input.
Fix: Document specific services provided, hours spent, and how the recipient's position improved.
Problem: Billing group governance or supervisory costs (AGM, investor relations, consolidated reporting) to operating units.
Fix: Identify and exclude shareholder activities; only charge for services with operational benefit.
Problem: Applying the 5% simplified approach markup to R&D, strategic consulting, or finance functions.
Fix: Carefully verify each service category meets LVAS criteria before applying the simplified approach.
Problem: Choosing allocation keys arbitrarily or switching them year-to-year.
Fix: Document why each key reflects benefit; maintain consistency.
Problem: Including/excluding different costs each year without explanation.
Fix: Maintain stable cost pool definitions; document any changes with rationale.
Problem: No formal contract or internal memo to evidence service arrangements.
Fix: Implement written agreements for all material service arrangements.
Problem: Charging for services the recipient already performs internally.
Fix: Document what the recipient would otherwise do; demonstrate incremental value.
Problem: Allocating headquarters costs broadly without attribution to benefiting subsidiaries.
Fix: Trace each cost to actual support of subsidiaries; exclude parent-only costs.
Services documentation draws heightened scrutiny because intercompany service charges are often perceived as easy avenues for profit shifting. Tax authorities commonly focus on:
During a services-focused examination, expect requests for:
To withstand audit scrutiny:
Document proactively: Don't wait for an audit to assemble evidence of service rendition and benefit. Maintain time records, deliverable logs, and correspondence contemporaneously.
Quantify where possible: "Marketing support increased subsidiary sales by 15%" is stronger than "provided valuable marketing assistance."
Maintain consistency: Apply the same methodology year-to-year. Unexplained changes invite questions.
Separate shareholder costs clearly: Demonstrate that governance costs are excluded before any allocation occurs.
Audit Readiness Test: If an auditor asked "what did the parent actually do for this fee?" could you provide specific deliverables, hours, and measurable outcomes? If not, strengthen your documentation now.
Scenario: European IT center provides helpdesk support to subsidiaries in Germany, UK, and France.
Documentation:
| Element | Detail |
|---|---|
| Service Category | IT helpdesk and basic maintenance |
| LVAS Qualification | Supportive; no unique intangibles; widely available |
| Cost Pool | €1,000,000 (salaries, software licenses, overhead) |
| Markup | 5% = €50,000 |
| Total Charge | €1,050,000 |
| Allocation Key | Headcount (users served) |
| Allocation | Germany 40% (€420,000), UK 30% (€315,000), France 30% (€315,000) |
Documentation includes: Service category list with LVAS justification, allocation key rationale, cost pool breakdown, and 5% markup calculations.
Scenario: US parent provides strategic planning and financial management to Asian subsidiaries.
Documentation:
| Element | Detail |
|---|---|
| Services | Market entry strategy, budgeting, capital allocation advice |
| Pricing | Cost plus markup determined by benchmarking |
| Method Support | Benchmarking study of comparable independent consulting firms supporting the selected margin |
| Functional Analysis | Senior strategists with industry expertise; proprietary frameworks |
| Benefit Evidence | Time records by subsidiary; quarterly strategy deliverables |
| Agreements | Signed services agreement specifying scope and pricing |
Scenario: SSC handles accounting, procurement, and HR for three subsidiaries.
Documentation:
| Service | Cost Pool | Allocation Key | Rationale |
|---|---|---|---|
| Accounting | $800,000 | Revenue | Financial activity scales with revenue |
| Procurement | $600,000 | Purchase orders | Directly measures procurement effort |
| HR | $600,000 | Headcount | HR effort scales with employee count |
| Total | $2,000,000 | ||
| Markup | 5% ($100,000) | LVAS applies to all three categories |
Allocation example: Subsidiary A has 50% of purchase orders → bears 50% of procurement costs ($300,000 + 5% = $315,000).
Documentation Guides:
Benchmarking Resources:
Glossary:
The benefit test asks whether a service provides real economic or commercial value to the recipient. It is met if an independent party, in comparable circumstances, would have paid for (or performed) the same service. If the recipient gains no benefit that a standalone firm would pay for, the charge is not arm's length. Both OECD Guidelines (¶7.6) and US Reg. §1.482-9(l)(3) apply this test—US rules specifically address indirect/remote benefits and duplicative services. Key documentation: show what service was provided, who needed it, and why it enhanced the recipient's business position.
The LVAS (Low-Value-Adding Services) simplified approach is an OECD-endorsed method for pricing routine support services with reduced compliance burden. To qualify, services must be: supportive in nature, not core to the group's profit-earning activities, not involving unique intangibles, and not assuming significant risk. Qualifying services use a fixed 5% markup on costs, reducing the need for detailed benchmarking. Use it for basic accounting, payroll, HR administration, IT helpdesk, and general admin. You cannot use LVAS for R&D, marketing, treasury, manufacturing, or senior management functions. Important: Local country acceptance of the simplified approach varies—verify before applying.
Management services are corporate support functions benefiting subsidiary operations—strategic advice, marketing support, HR policies—and should be charged at arm's length. Shareholder activities are undertaken solely because of ownership interest—board meetings, investor relations, consolidated reporting—and should not be charged to subsidiaries. The key test: if the activity benefits only the parent's ownership position (not the subsidiary's operations), it's a non-chargeable shareholder cost. Document which activities provide operational benefit versus ownership-related activities.
Describe each cost pool (what costs are included), explain your allocation key (headcount, revenue, usage), and show calculations for each recipient's share. Provide the data supporting the allocation (employee counts, revenue figures) and explain why the key reflects actual benefit received. Maintain consistency year-to-year—switching keys without documented rationale creates audit risk. For LVAS, include worksheets showing cost pool amounts, the 5% markup calculation, and allocation to each beneficiary.
It depends on the service type and method. Under the OECD LVAS simplified approach, use the fixed 5% on costs. For high-value services, markups should be set by arm's-length analysis—benchmarking against comparable independent service providers, or using CUP if available. Markups vary significantly by service complexity, risk, and market; there's no universal "typical" range. In the US, the Services Cost Method (SCM) permits charging at cost (effectively 0% markup) for "covered services" meeting qualification rules, while complex/high-value services require standard arm's-length pricing. The key is demonstrating consistency with what independent providers would charge for similar services—document your methodology and supporting analysis.
Strongly recommended, though not a universal legal requirement. A contemporaneous written agreement significantly strengthens arm's-length support. Include: parties and scope, pricing methodology, payment terms, and responsibilities. Tax authorities commonly expect formal agreements in practice, and their absence weakens credibility—though EU JTPF guidance notes that lack of written documentation shouldn't be automatically decisive. Oral arrangements or implied charges are weak evidence. Best practice: execute agreements before or at the time services begin, review annually, and ensure terms align with actual conduct.
Per OECD ¶7.47, excluded services include: manufacturing/production, R&D and engineering, marketing/sales/distribution, purchasing of raw materials, finance and treasury operations, insurance underwriting, extraction/mining activities, and senior management functions beyond simple administrative support. These are excluded because they involve core business activities, unique intangibles, or significant risk—making the simplified approach inappropriate. For these services, use full arm's-length analysis, often including benchmarking unless reliable CUP or other pricing evidence exists.
For group-level services (central IT, global marketing, shared procurement), document both present and anticipated benefits. Show how centralization: reduced costs compared to decentralized alternatives, improved efficiency (KPIs, metrics), or provided expertise the subsidiary couldn't maintain independently. Explain why independent companies would centralize similar functions. Use specific data—cost savings, headcount efficiencies, service level improvements. Under US law, even non-monetary benefits count if foreseeable at the time services were rendered. Maintain records (studies, board minutes) evidencing the centralization rationale.